TicketShop Box Office

Please note:
Due to the February monsoon event, the TicketShop at Riverway Arts Centre will remain closed until further notice.

TicketShop is Townsville City Council's box office facility for council events and events held at some council facilities. Please note that not all events on this site utilise TicketShop and great care should be taken when purchasing tickets to ensure the provide is secure and reputable. Council takes no responsibility losses or booking issues with any third party users of this site.

We are open online 24/7 or TicketShop has two box office locations for the purchase of tickets, the Townsville Civic Theatre and Riverway Arts Centre.

TicketShop Box Offices

Temporary relocation from Monday 5 August.

TicketShop at the Townsville Civic Theatre will be closed from Monday 5 August (reopening date to be advised) due to the works required from the recent monsoon event.

During this period, TicketShop will be operating from two other locations:

  • Front desk at Townsville Stadium, Murray Lyons Crescent, Douglas
    • Monday to Friday 9am - 5pm
    • Saturday 9am - 1pm
  • Townsville City Council Customer Service Centre, 103 Walker Street, City
    • Monday to Friday 9am - 5pm
    • Saturday Closed

During this period, the above box office locations will be EFTPOS ONLY no cash.

Ticketek service will be available at Townsville Stadium but will NOT be available at the Customer Service Centre.

Tickets are always available online 24/7.